Straight Answers for Excos & Members

Frequently Asked Questions

Everything Cooperative Presidents, Treasurers, Osusu Coordinators, and Members ask about bad-debt protection, CBN-partner fund custody, migration, and pricing.

We use a 3-layer shield: (1) Mandatory BVN/NIN verification and platform-wide credit checks screen every borrower upfront; (2) Automated Standing Orders & Direct Debit mandates sweep loan installments directly on payday; and (3) Automated SMS, WhatsApp, and email alerts remind borrowers before due dates so Excos never have to beg.

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Want to review your cooperative's custom bylaws with us?

Book a free 15-minute walkthrough or let our team migrate your existing Excel records at zero cost.